Privacy & Cookie Policy

PRIVACY POLICY

Effective Date: 27 April 2026

Last Updated: 5 July 2026


TRADING WITH OLLIE LTD

At Trading With Ollie Ltd, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights under UK data protection law.

By using https://traders-world.net, you agree to the practices described in this policy.


1. Who We Are

This website (https://traders-world.net) is owned and operated by Trading With Ollie Ltd, a company registered in England and Wales.

Trading With Ollie Ltd is the data controller for the personal information collected through this website.

If you submit your information through this website, Trading With Ollie Ltd is responsible for processing that information in accordance with this Privacy Policy.


2. Scope of this Policy

This Privacy Policy applies only to your use of our website and services.

Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies separately.


3. What is Personal Data?

Personal data means any information that can identify you directly or indirectly.

Examples include:

Name

Email address

Mobile phone number

IP address

Device information

Online identifiers


4. Information We Collect

We may collect:

InformationHow We Collect ItNameSubmitted via our formsEmail AddressSubmitted via our formsMobile Phone NumberSubmitted via our formsIP AddressAutomatically collectedBrowser & Device InformationAutomatically collectedMarketing PreferencesWhen you subscribe or opt inWebsite Usage DataThrough cookies and analytics

We do not intentionally collect special category personal data.


5. How We Use Your Information

We use your information to:

Respond to enquiries

Deliver educational content

Provide customer support

Guide you through onboarding

Send newsletters and marketing emails (where permitted)

Improve our products and services

Analyse website performance

Protect against fraud and abuse

Comply with legal obligations

We never sell your personal information.


6. Email Communications

If you provide your email address, we may send you:

Educational content

Newsletters

Product updates

Community information

Marketing communications

Every marketing email contains an unsubscribe link, allowing you to opt out at any time.


7. WhatsApp Communications

Our website may provide the option to contact our team via WhatsApp.

If you choose to begin a WhatsApp conversation with us, we may continue that conversation to:

Answer your questions

Help you get started

Provide customer support

Assist with onboarding

Respond to your requests

We will not send you unsolicited WhatsApp marketing messages unless you have separately agreed to receive them.


8. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

Your consent

Performance of a contract

Compliance with legal obligations

Our legitimate business interests where these do not override your rights


9. Sharing Your Information

We only share personal data where necessary to operate our business.

This may include trusted service providers such as:

GoHighLevel (CRM & marketing automation)

Google Workspace (email)

Mailgun (email delivery)

Meta WhatsApp Business (customer messaging)

Botpress (AI customer assistant)

OpenAI (AI language processing)

Website hosting providers

Analytics providers

These providers process data on our behalf and are required to protect your information.

We never sell your personal information.


10. International Transfers

Some of our service providers operate outside the United Kingdom.

Where personal data is transferred internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses or equivalent legal protections where required.


11. How Long We Keep Your Data

We only keep personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory and business requirements.

When information is no longer required, it is securely deleted.


12. Your Rights

Under UK GDPR you have the right to:

Be informed about how your information is used

Access your personal information

Correct inaccurate information

Request deletion of your information

Restrict processing

Object to processing

Withdraw consent at any time

Request data portability

Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us using the details below.


13. Cookies

Our website uses cookies to:

Ensure the website functions correctly

Improve user experience

Measure website performance

Analyse visitor behaviour

Support advertising and remarketing (where consent has been given)

You can manage or withdraw your cookie preferences at any time through your browser settings or our cookie banner.


14. Third-Party Services

Our website may use third-party services including:

Google Analytics

Meta (Facebook) Pixel

Google Workspace

GoHighLevel

Mailgun

WhatsApp Business

Botpress

OpenAI

These services have their own privacy policies governing how they process personal information.


15. Data Security

We use appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration or destruction.

While no online system can be guaranteed completely secure, we continually work to protect your information.


16. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Trading With Ollie Ltd

Email:

[email protected]

Website:

https://traders-world.net/contact


17. Changes to this Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on this page.

Your continued use of our website following any updates constitutes acceptance of the revised Privacy Policy.